FAQ / Billing & Platform Coins

How do I recharge (add platform coins)?

Go to Balance & Recharge, pick or enter an amount in USD, then pay with PayPal. Coins are added after payment confirmation.

Recharge flow

  1. Sign in and open Balance & Recharge (or Recharge in the header).
  2. Choose a preset package or enter a custom USD amount where supported.
  3. Complete checkout with PayPal.
  4. Wait for confirmation; coins should appear on your account shortly after success.

Issues with payment

If coins do not appear after a completed payment, capture your receipt and contact support with your account email and transaction reference.